1 hour ticket response
We are focused on giving a prompt and adequate solution to every client support ticket submitted by a client. Our expert help desk staff members will review your request and will think of the best solution. We offer a 1–hour response time guarantee for all tech support tickets. In fact, our average ticket response time has proved to be twenty minutes.
A Premium Customer Service
We have a team of web hosting support engineers who will be happy to respond to all your queries every time you are in need of support. The vast majority of our client service team members have lots of years of experience in the hosting realm, which means that you can always rely on rapid and exhaustive answers to your inquiries.
An Intuitive Help Center Section
To help you get a quick suggestion on how to use a given feature, we have integrated a truly intuitive Help section in the Web Hosting Control Panel. You can browse through an immense selection of web hosting account administration articles and website management articles, take a glance at our F.A.Q. database or check out our instructional video tutorials.