You can find plenty of hosting companies available, but many of them are resellers who have minimal resources, especially in terms of support. One of the ways to distinguish them is the option to get in touch with the company by phone. The level of support that you will receive through this particular method of communication will vary based on the service provider - a few of them provide you with professional phone support, while others offer common and customer support only because some matters are more time-consuming and it's easier to be resolved with a support ticket, especially if the issue needs to be escalated. Nonetheless, it is good to know that you can get in touch with your website hosting supplier since there're plenty of small-scale problems that can be resolved easily and timely through a telephone call, not mentioning that you can get additional info for the services before you become a customer.
Phone Support in Hosting
All of our hosting
packages offer telephone support 14 hrs a day even on public holidays, therefore if you do not have an account yet, you'll be able to call us and find out more about our services or whether we meet the system requirements for your web sites. For your benefit, we have local telephone lines in the United States of America, Great Britain and Australia, so you can contact the number that is closer to you. In case you are an existing customer, we can assist you promptly with any kind of general and billing issues as well as with numerous technical matters to save you time and efforts - we acknowledge the fact that often it is easier to talk with a live person so as to get things done instantly. Certainly, some problems cannot be resolved over the phone, so if this is the case you will be able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
We offer live phone support 14 hrs daily as a part of the support services for each semi-dedicated server
plan that we offer. Considering the fact that some issues are more difficult and time-consuming, you'll have to open a ticket in case you experience such an issue, but for all general, billing or minor tech issues you can always phone us and we will help you instantly so as to save you the time you will have to spend on creating a ticket. Even if you don't have an account yet, you'll be able to find out if you can host your websites on our leading-edge cloud platform or you're able to get any other general information about our semi-dedicated services. We have local phone numbers in the USA, the United Kingdom and Australia as well as a global number, so you will be able to call the one which is nearer to where you live.