Lots of people who start using their first web hosting account, or change companies, normally have inquiries with regard to how certain operations are completed or encounter obstacles when setting up different things like e-mails, site settings, etc. This is the reason why, lots of companies have prepared documentation with the most popular questions and problems in order to help their customers receive info quickly and seamlessly. As a result, the technical support team can concentrate on actual problems that certain clients may be experiencing, because the solution for the minor things will already be available on the World Wide Web and customers can solve them without touching base with the help desk support staff. Having comprehensive documentation is vital, particularly for new customers without any previous experience at all, as the hosting service entails plenty of functions and lots of individuals can get puzzled about what action to take. A good information repository can both help you do the operations that you want and learn how the web hosting service works as a whole.
Extensive Online Documentation in Hosting
Our hosting plans come with an in-depth knowledge base where you can find information on all the challenges that you might come across and their solutions. You can get to know how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are correct, but still you’re unable to send emails, for instance. We have done our utmost best to be as exhaustive as possible and to cover all the available options in order to save you time and effort and to provide you with different solutions for any issue. The knowledge base features educational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, while if you would like to browse through the entire article list, you can visit the Help section.
Extensive Online Documentation in Semi-dedicated Servers
We have prepared an elaborate online knowledge base for all our current and future customers, so if you get a semi-dedicated server plan through us, you’ll be able to find any information that you’re looking at any time. We have an enormous number of educational articles, which will help you better understand what is happening in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are merely 2 examples. Our instructional manuals will help you accomplish anything you like – extract an archive, import a MySQL database, redirect a domain, and so on. Furthermore, we’ve also got troubleshooting guidelines, which will permit you to find out what precipitates a given problem and the viable solutions for it. If you can’t send e-mail messages or your domain name opens a 500 Internal Server Error message, for example, you can check our knowledge base and correct the problem immediately. The articles can be accessed through each Control Panel section, as well as through the dedicated Help section.